FORGE Notice at Collection

Effective date: August 15, 2026

This Notice at Collection applies to this service. Operated by Mediator Solutions LLC.

For the full description of our privacy practices and your rights, see the FORGE Privacy Policy.

What we collect and why

Depending on how you use FORGE, we may collect the following categories of personal information:

Identifiers and account information

Examples include email address, internal user or account identifiers, IP address, sign-in records, team invitation addresses, and workspace membership information.

Purposes: create and secure accounts; authenticate users; deliver six-digit sign-in codes; manage team access; prevent fraud and abuse; provide support; maintain business records; comply with law.

Business and customer-record information

Examples include business names, contact names, phone numbers, email addresses, service addresses, notes, and other information you or your business choose to enter into FORGE.

Purposes: provide client and contact management; connect clients to jobs, estimates, invoices, receipts, and related business records; provide customer-requested functionality.

Commercial and transaction information

Examples include subscription and entitlement status, Stripe customer or subscription identifiers, estimates, invoice amounts, invoice numbers, due dates, payment status, receipts, and records of purchases or add-ons.

Purposes: operate subscriptions; reconcile billing; provide estimates, invoices, and receipts; maintain accounting and transaction records; prevent duplicate or fraudulent payment processing.

Internet, device, and security information

Examples include browser and device characteristics, IP address, timestamps, request paths, session state, security telemetry, rate-limit information, error logs, and diagnostic data.

Purposes: operate, secure, troubleshoot, monitor, and improve FORGE; detect unauthorized access, abuse, and technical failures.

Visual information and uploaded content

Examples include business logos, seals, job photographs, screenshots, or other image files you choose to upload.

Purposes: provide requested business-management and job-record functionality; display files to authorized workspace users; diagnose support issues when you voluntarily provide screenshots.

Communications

Examples include support requests, emails, feedback, attachments, and correspondence history.

Purposes: answer questions; provide support; investigate problems; communicate about service, billing, security, or legal matters.

Sensitive personal information

FORGE does not require most legally defined sensitive personal information for ordinary use. Account authentication information and any sensitive information a customer voluntarily enters may fall within a statutory sensitive category.

Purposes: only the purposes reasonably necessary to provide and secure the Service, satisfy the customer’s instructions, or comply with law. FORGE should not be used as a general repository for Social Security numbers, full payment-card credentials, health records requiring a HIPAA business associate agreement, private cryptographic keys, or other unnecessary highly sensitive data.

Retention

We retain each category only for as long as reasonably necessary for the purposes described above, including the duration of the customer relationship, service delivery, account administration, security, fraud prevention, legal claims, tax and accounting obligations, contractual duties, and backup or disaster-recovery cycles. There is no single retention period that applies to every type of record.

As of the Effective Date, FORGE does not sell personal information for money, does not sell Customer Data, and does not use Customer Data for cross-context behavioral advertising. FORGE does not currently operate an advertising network.

If we later begin a practice that applicable U.S. privacy law defines as a sale, sharing, or targeted advertising, we will update our disclosures and provide any legally required opt-out method before or when that practice begins.

Your privacy rights

Depending on applicable law, you may have rights to request access, correction, deletion, portability, information about processing, or opt out of certain uses. California residents may also have rights concerning sale or sharing, sensitive personal information, and non-discrimination, subject to the CCPA’s scope and exceptions.

To make a privacy request, email [email protected] with the subject FORGE Privacy Request.

Contact

Mediator Solutions LLC

Email: [email protected]